About customs and duties

For customers in Canada, the US, and the European Union, we ensure that all duties and taxes are included in the price of your items. This means that the total amount you see at checkout is the final price you will pay, eliminating any surprises upon delivery.

In addition to these regions, we also extend this service to most countries worldwide. By including all applicable duties in the shipping cost, we aim to provide transparency and convenience, ensuring that our customers can shop with confidence, regardless of their location.

If you have any questions or require further clarification regarding shipping, duties, or any other aspect of your order, we encourage you to reach out to us. Our dedicated customer support team is available to assist you with any inquiries you may have. You can contact us via online chat, email, contact form or connect with us through our social media channels.

If you have problems knowing the status of your shipment, please contact us.